FAQs

FAQs for Gwynfryn B&B Conwy

FAQs; We enjoy helping our guests and future guests by answering their questions and indeed you may contact us here for this very purpose. It is often the case that similar questions are asked sufficiently for us to deem them worthy of inclusion on this page: FAQs for gwynfryn B&B . You may very well see the answer to your questions below, if not please do not hesitate to contact us.

There are 2 ATM’s (Cash Withdrawal Machines) within a couple of minutes from both the B&B and Conwy View Cottage. The nearest is just across Lancaster Square positioned within one of the red phone boxes (viewable from the front of the B&B). The second one is outside the Spar grocery store halfway down the High street on the right.
Both of these have no charge to withdraw cash.
You may also be able to use the Post Office situated across Lancaster Square (next to the Raj Restaurant). There is also a Natwest Bank at the top of Castle Street but this does not have an ATM.

We can provide guests with a Car Permit which will enable free unrestricted car parking in the local public car parks. Mount Pleasant Car Park is situated within a couple of minutes walk. We would recommend following the directions on our website and driving to the B&B, we will then bring in your luggage and provide you with the Parking Pass.

With regret we are unable to accept any pets of any kind. Although we are both animal lovers, both Gwynfryn B&B and Conwy View Cottage are strictly pet free to accommodate guests who may suffer allergies.

Although with all cancellations we always endeavor to re-let the rooms and if successful we will offer a full refund (*minus a small admin fee)
In order to avoid charges due to a cancellation may we suggest that you look into purchasing a Travel Insurance product whereby you would be covered for such eventualities.
Cancellation Policy :
over 31 days – full refund (*minus a small admin fee)
14-31 days – first nights accommodation
2-14 days – 50% of total stay
less than 2 days – 100% of total stay
If you have to cancel your holiday for whatever reason, we reserve the right to make a cancellation charge as follows.

With regret we do not accept children at Gwynfryn B&B and have a minimum age restriction of 14.
All rooms must contain an appropriate adult (over 18).
We are pleased to confirm our self-catering Conwy View Cottage is perfect for families of all ages. With 2 bedrooms including bunkbeds, travelcot and highchair. Plus a PS2, Wii, boardgames and books to keep children of all ages happy.

With regret we do not have any ground floor accommodation.
Note: the entrance to the B&B is our ground floor level.
All our bedrooms are located up stairs:
Lé Bléu / Lé Rosé / Lé Olivé – on the first floor (up one flight of stairs)
Lé Rougé / Lé Violét – on the second floor (up two flight of stairs)
We also do not have a lift and accommodation can only be accessed via stairs.
We would recommend reading through our Accessibility Statement

We accept most major Credit / Debit Cards (excluding American Express).
Your deposit can be paid through our secure and safe online booking system.
If you would like to pay the balance with Credit Cards there will be a 2% charge. There is no charge for UK Debit Card.